Job Description

This role is open to be based from: Singapore, SG; Hong Kong, HK

Position Overview:

This role will serve as the lead People Partner for all of Edelman\'s APAC offices, and as a trusted advisor to the CEO, working collaboratively as a part of the APAC Leadership Team alongside the CEO, COO, CFO, and COS. This leader will be responsible for ensuring our People First approach and People Strategy is reflected, with a particular focus on talent management and learning and development for the region. The CPO, APAC People Partner is an experienced professional who is business-focused, and comfortable building strong client relationships quickly and working in a fast-paced dynamic working environment. The role requires a proactive and positive approach as the role works with a range of client groups and senior stakeholders. \

Key Responsibilities:

• Business Advisor: Act as an advisor to the APAC CEO, COO, CFO, and COS on all people-related activities. Collaborate with Regional leaders to understand their specific goals and challenges, and support them in the development of their teams and initiatives. Understand and display good judgment regarding the overall business, applicable laws and policies, internal and external culture, and values.
• Lead APAC People Partners: Direct management for senior APAC People Partner team; indirect management of entire team totaling 40 employees in 11 offices; including mentoring, counseling, and advising for full People Partner team including People Partners with Global remits who support APAC colleagues with the goal of raising the level of strategic partnership with the leaders of the firm and supporting the career development and advancement for the APAC People team.
• Organizational Development: Recommend appropriate models for org structure based on ways of working and business needs. Collaborate with leadership on restructuring and team building. Help design and implement strategies for improving team effectiveness.
• Further a Strategic People Function: Lead the rollout of People initiatives across APAC including, but not limited to Performance Management, Employee Surveys, Learning Solutions, and Careers. Ensure that the rollout of the People Operating Model (Shared People Operations, COEs, People Partners) is adopted in the Region in partnership with local leadership.
• Drive L&D Initiatives: Partner with L&D to deliver on the needs of the people in the Region to develop their careers and support the retention of key talent.
• Support Training and Facilitation at off-site meetings: Be a thought partner to the Regional Leadership to build a team in the region, offering support to the Regional Leadership on any training, facilitations, assessments, etc.
• People Planning and Succession: Partner with People Partners of each country in APAC, with office and business leaders to map talent level 4+, and support succession planning for Critical Roles.
• Employee Relations: Act as a trusted advisor to both employees and leadership, providing guidance on People policies, conflict resolution, and employee engagement. Mediate and resolve employee relations issues, as needs arise. Provide consultation and support to employees who have questions or concerns about job, performance, and compensation and help to address any issues and manage expectations.
• Pay for Performance: Ensure Ratings are calibrated, and total rewards are commensurate with performance. Make recommendations for Total Rewards to leaders & partner with them to ensure fairness and consistency while staying within budget.
• Group-Specific Retention Strategies: Partner with leadership to determine talent retention strategies. Act as an influencer with the ability to lead change management initiatives with multiple senior stakeholders. Serve as a culture steward and ambassador. Promote and reinforce a consistent culture within Edelman as it continues to grow and evolve.

Expectations:

• Manage and inspire an effective team of high-performing talent
• Lead and oversee internal programs, best practices, and process improvements that map to business objectives, strategies, and internal or external trends
• Coach internal clients/stakeholders on effective team building, performance, and culture initiatives reactively and proactively, using corrective action, when necessary
• Coach and develop internal stakeholders and teams on the learning journey to ensure Edelman APAC is a strategic advisory firm
• Appropriately address poor performance/behavior in order to develop and retain talent
• Display and instill in others superior judgment regarding the overall business, applicable laws and policies, internal and external culture, and the firm\'s vision, mission, and values
• Diplomatically navigate and leverage resources and stakeholders to provide mutually beneficial solutions to internal problems or conflicts, partnering with legal, as necessary
• Live Edelman values, lead by example, and serve as an ambassador of the company brand
• Consistently measure and analyze program effectiveness, utilizing analytics and redirecting, as needed
• Strategically shape, and implement processes that align with business strategies
• Provide insightful guidance to influence executive business leader decisions
• Counsel business on effective solutions to complex matters
• Demonstrate deep HR expertise through strategic decision-making, considering short- and long-term impacts, and appropriately maintaining and enforcing confidentiality
• Consistently execute deliverables within budget and on time, using resources appropriately; create, enforce, and follow policies and communication protocols
• Effectively organize teams across geographies and functions to build consensus and produce mutually beneficial outcomes
• Make financially sound recommendations on staffing and other business programs, consistently tying HR activity to overarching business objectives
• Provide meaningful, constructive, timely, and respectful feedback to peers and staff, including business leaders
• Coach business leaders to identify development opportunities for themselves and their staff; improve performance/behavior through feedback, counsel, and training
• Fulfill training and citizenship requirements and promote learning for employees through ELI
• Recognize impact of self on others, compromise effectively, and maintain strong, collaborative relationships with team members, stakeholders, and business leaders
• Support employees and team members with a consistently respectful, trustworthy, and open-minded attitude by helping to provide resources in times of need
• Make significant proactive contributions to and provide feedback to others regarding APAC or global programs through effective partnerships with teams across geographies
• Adapt well and respond positively to changing circumstances
• Influence Edelman\'s culture to encourage entrepreneurial spirit in all employees
• Model resilience; try new things and lead projects, team members, and business leaders with thoughtful, bold solutions in the face of obstacles

Leadership Teams:

• Member of the APAC Leadership Team
• Member of the Global People Leadership Team

Behaviors:

• Relentless pursuit of excellence:
• Serves as a positive role model; supports and respects colleagues, clients, and partners; focuses on self-improvement and ensures work is based on strategic insights
• Effectively and consistently manages strengths and weaknesses of self and others; enables self and others to bring the best of their skills and talents to work; is consistently ambitious in setting and achieving goals
• Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others\' styles to do so; ensures excellence is repeated by rigorously identifying and socializing key learnings for all colleagues

• Freedom to be constantly curious:
• Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties, and viewpoints
• Delivers substantial change for clients and the communities in which we operate; ensures new insights from self and others fuel innovation in agency approach and client work; uses diversity of perspective to elevate client counsel, the agency, and own career
• Effectively implements change for clients and agency in a way that demonstrates powerful and unique thinking; uses thoughtful, strategic insights and knowledge to balance risk-taking for clients and the agency; holds others accountable for open-mindedness and embracing diverse viewpoints

• Courage to do the right thing:
• Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical, and legal standards
• Ensures that client counsel and agency action is always purposeful and challenging; prioritizes the interests of the wider agency; holds subordinates, peers, and superiors accountable for demonstrating integrity and ethical behavior
• Demonstrates a strategic and thoughtful approach in challenging others to ask the right questions; prioritizes the interests of client service excellence ahead of individual advancement

Basic Qualifications:

• At least 15 years of progressive experience in human resources, business management, or a related field
• BS/BA in a related discipline or equivalent combination of education and experience

Preferred Qualifications:

• MS/MA in a related discipline or HR management certification/SPHR preferred
• Superior communication, facilitation, mediation, and presentation skills
• Experience building and directing high-performing teams in a professional services environment
• Superior ability to lead multiple, large-scale talent programs within a matrix organization and to prioritize and delegate appropriately under pressure
• Superior ability to creatively, proactively, and persuasively influence company culture and solve problems while simultaneously evolving the HR function
• Understanding of APAC employment laws, experience resolving complex employee relations situations, and ability to make decisions with excellent judgment
• Previous experience and/or role in Talent Management is expected, as well as roles as an HR Business Partner
• Possess subject matter expertise in compensation, benefits, employee relations, recruitment, training and development, and organizational development
• Proficiency in Microsoft Word, Excel, and PowerPoint

\

#LI-JB1

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age\'s 2019 A-List; the Holmes Report\'s 2018 Global Digital Agency of the Year; and, five times, Glassdoor\'s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

For more information please visit:

Click to view a short video about life at Edelman.

Daniel J. Edelman Holdings