Job Description

: The Collateral Client Services Analyst is primarily responsible for contributing to the build-out of JPM's Collateral and Margin service appropriate to new and emerging regulatory landscape. * Facing internal and external client : The Collateral Client Services Analyst is primarily responsible for contributing to the build-out of JPM's Collateral and Margin service appropriate to new and emerging regulatory landscape. Facing internal and external clients, to involve resolving relationship issues and significant client matters on behalf of the business. Issuance, receipt and monitoring of margin calls in accordance with the terms of the collateral agreements for OTC Derivatives, Loans. Resolution, control and escalation of collateral disputes and fails to senior management and credit risk teams. Recording, reconciliation and control of cash or securities received/posted as collateral. Management of a portfolio of clients, providing consultation and expert advice. Collateral management on principal trades facing clearing house. Acting as collateral broker for OTC listed clients. Summary of Responsibilities Contribute to the build-out of Collateral and Margin service appropriate to new and emerging regulatory landscape Keep up-to-date on the latest market industry and regulatory developments Maintaining a focus on risk management and process improvement High level of customer interaction. Generating collateral statements and sending calls to clients for both standard and non-standard agreements. Timely follow up of all calls made by JPMorgan. Answering of incoming collateral calls sent by clients comparing them to JP Morgan's exposure. Agreeing on the amount and type of collateral to be moved. Follow up on any counterparty fails. Reconciliation and dispute resolution with regards to large disputes or credit sensitive customers. Agreement of coupons due on securities held as collateral. Month end tasks including computation and agreement of interest on any cash collateral held/delivered. Timely resolution of incoming queries regarding a client's portfolio. Escalation of issues. Margin related cash settlements Margin related security settlements Skills and Qualifications Minimum 1yearof Banking Operations experience is highly preferred Priorexperience in Collateral Management / Derivative/ Middle Office and Client Service is desirable Knowledge of new regulation such as Uncleared Margin Rules is required for this role Working knowledge on Non-Cleared Margin Rules is required for this role In-depth understanding on OTC Cleared trades on CentralCounterparty (CCPs) is essential Working knowledge of OTC Derivative products or similar background is highly preferred Previous external client services experience, or similar experience interacting with senior/demanding internal clients Proven experience of effective relationship building with a wide variety of stakeholders, for example: Clients, Credit Execs and Business Partners. Must be attentive and responsive to client needs. High level of accuracy and attention to detail is required. Ability to work with minimal supervision. Ability to Work in a methodical and organized manner and to follow procedures. Excellent client communication skills and telephone manner and a strong ability to build client relationships Must be highly numerate with good keyboard and core system (Outlook, Excel, Word) skills. Ability to work as part of a team and be flexible during busy periods such as month end. Ability to prioritize workflow and work to strict deadlines agreed in legal documentation. Strong Risk and Control Awareness - with the ability to push back on stakeholders when risk/controls could be compromised. Strong oral and written communication skills. Good people management skills with the potential to develop leadership skills by influencing and motivating others. Strategic thinker, able to review and implement process improvement We're a global company whose primary business language is English and so fluency in spoken and written English is required Bachelor's degree or equivalent