Job Description

Overview

We're looking for a friendly and proactive

Client Relations Associate

to join our Singapore team. You'll assist in managing client interactions, ensuring smooth communication and supporting a positive experience across all touchpoints.

Responsibilities

Respond to client inquiries via calls, emails and messaging platforms Assist clients with follow-ups and basic requests Coordinate with internal teams to ensure timely resolution of issues Maintain accurate client records and documentation Support client engagement activities, events and feedback collection Help track client satisfaction and report insights to the team

Requirements

Local Polytechnic Diploma/Degree in Business, Marketing, Communications or related fields Prior customer service or client-facing experience is a plus Strong communication and interpersonal skills Organised, detail-oriented and able to multitask effectively Client-focused mindset with a positive, proactive attitude

What's in it for you?

Hands-on training and mentorship opportunities Career progression in client engagement, sales or marketing Supportive and collaborative team environment
Job Types: Full-time, Permanent, Fresh graduate

Pay: $3,000.00 - $4,000.00 per month

Benefits:

Health insurance Professional development
Work Location: In person