Client Service Associate
Singapore, Singapore
Job Description
The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.
Role & Responsibilities:
- Provide a high level of customer care to patients who arrive for Executive Health Screening
- Manage patients\' enquiries and appointments in a professional manner
- Provide information to guide patients towards an appropriate choice of screening packages
- Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
- Prepare medical reports and process medical results in accordance to protocols in an expedient manner
- Keep proper clinical records in line with requirements of MOH
- Maintain good housekeeping and perform other duties which may be assigned
- Diploma education
- Experience in healthcare or clinic setting advantageous
- Applicants with Hospitality background is an advantage
- Good interpersonal and communication skills
- Strong customer and service oriented posture
- 6 working days
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Job Detail
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Job IdJD1276483
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned