Job Description

Our client is a well-known manufacturing doing pioneering industrial piping and valve supplies. This role will be Work closely with Sales Solutions Engineers to expand the business by building and maintaining strong relationships with both current and potential clients, fostering loyalty and growth.Benefits

• Transport and mobile claimable
• Bonus and VB entitled

Job Scope:Drive Sales and Support Business Expansion to Achieve Sales Goals

• Identify and assess potential clients, evaluate their purchasing needs, conduct market research, and monitor competitor activity.
• Collaborate with team members to provide clients with quotes, samples, catalogs, and relevant business information in response to inquiries.
• Oversee and coordinate sales activities, including managing schedules, filing documents, and maintaining communication with key stakeholders.
• Ensure all orders and transactions are processed accurately and efficiently.
• Update client records and document sales activities in approved systems.
• Generate regular sales reports to track progress and performance.
• Work closely with Finance/Accounts to advise on credit terms and follow up on outstanding payments before preparing quotes and processing orders.
• Participate in weekly sales meetings to discuss progress, challenges, and feedback.

Expand Business Opportunities and Meet Sales Targets

• Foster long-term client relationships by keeping them informed about new products and solutions while managing their expectations.
• Conduct client visits for consultative selling, cross-selling, and up-selling company products/services.
• Identify and qualify new leads from the existing customer base to re-engage potential clients.
• Monitor and report on client sales activities, including trends, product preferences, and buying behavior.
• Analyze client needs and suggest cost-effective solutions that deliver value.
• Collaborate with the Sales Manager to recommend and discuss sales and administrative strategies.
• Share insights on sales trends and competitor activities to support team performance.

Ensure High Standards of Customer Service

• Respond to client complaints promptly and provide post-sales support.
• Offer technical advice and escalate complex issues to engineering experts or the factory.
• Keep clients informed of delays or issues and arrange suitable alternatives as necessary.
• Accurately document customer interactions and sales services.
• Provide timely service, follow-ups, and build strong client relationships to drive sales.
• Assist clients in decision-making by offering relevant information, conducting research, and suggesting solutions.
• Address complaints by identifying issues and implementing effective solutions.
• Maintain consistent service quality by adhering to company standards.

Job Requirement:

• At least diploma certification in business or engineering industry.
• Excellent verbal and written communication skills.
• Capable of managing relationships and expectations across all levels.
• Proficient in MS Word, Excel, Outlook, and virtual meeting software.

You may send your application and resume in MS Words format to .By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Victoria Zhao Yun Qing | Reg No: R1987486MCI Career Services Pte Ltd | EA Licence:06C2859Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Client Services Executive?Do you have customer service experience?Do you have order processing experience?Do you have experience in a role which requires relationship management experience?Company profileMCi Career Services4.1xc2xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services