Job Description

Description :Responsibilities:

• Obtain pricing from carriers, co-loaders, and internal network (product teams, overseas stations) to provide a solution and pricing to clients as per request
• Bookings of cargo with airlines
• Monitor shipments status and update customers timely and effectively
• Maintain good relationships with both customers and handle customers\' enquiries on a timely basis
• Coordinate with customers and overseas agent regarding shipping activities
• Maintain strong relationships with carriers and co-loaders
• Act as a resource for all Air- freight inquiries for Crane SG
• Responsible for coordinating with internal and external customers to arrange collection.
• Plan with the vendor to arrange collection
• Provide instructions to the Air Export operation team with complete information for execution as well as cost information
• To verify vendor invoices for shipments arranged.
• Provide weekly and monthly reports to customers and account managers, when required
• Support the team to ensure fast and accurate responses for pricing/quotations for both internal departments and overseas stations as well as clients.
• Track and analyze bid-winning ratios
• Other duties as assigned

• Minimum NITEC / Diploma in any relevant discipline
• Minimum 3-5 years of working experience in a similar capacity within the forwarding or airline industry.
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies
• Proficient in Microsoft Office (Excel, PowerPoint)
• Excellent communication and analytical skills
• Able to work under pressure, in a fast-paced environment.
• Ability to engage with various internal and external stakeholders
• Willingness to learn, quick learner, and accountability
• Ability in data analysis, careful calculation, and attention to detail.
• Strong problem-solving mentality
• DG certificate is highly preferred but not necessary

Crane Worldwide Logistics