To manage clinic operations, support clinical teams, and ensure great patient care.
B.
Key Responsibilities (Primary Duties and Skills for Success)
Manage appointments, patient flow, and staff rosters
Handle second-tier patient escalations and report to supervisors
Assist doctors during patient treatments and examinations
Manage patient records and documentation pre- and post-consultation
Assist in developing on-the-job training and/or in-service curriculum, required documentation, and training manuals
Supervise the frontline staff in meeting the clinic's daily key performance indicators
Assist quality improvement projects and initiatives
Patient registration; liaise with patients and other stakeholders to provide services to patients
Perform payment collection procedures (if required) and handle outstanding Invoices
Perform any other duties as assigned by management from time to time.
C.
Requirement
Prior experience in administrative or healthcare settings is a plus.
Strong computer skills. Proficient in MS Office Advantage
Effective team player and able to work in fast paced environment
5.5-day work week: Monday to Friday and half-day on Saturdays. After confirmation, one Saturday off per month will be granted.
* Location: Buona Vista
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