Job Description

About Us

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit

Intro

At Convatec, we\xe2\x80\x99re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We\xe2\x80\x99re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Clinical Educator, and you\xe2\x80\x99ll do the same.

Role & Responsibilities \xe2\x80\x8b:

Conducting ostomy teaching to patients and caregivers in the usage of our ostomy products

Conducting trouble-shooting sessions for patients with ostomy complications when the need arises

Be able to recommend the right ostomy and wound products that best suit patients\xe2\x80\x99 needs.

Develop and maintain account management plans to drive growth strategies for key accounts; monitor sales progress and identify opportunities across accounts.

Work collaboratively with the Business Manager and the Sales Team to provide support in education programs for HCP and sales activities for both ostomy and wound care franchise, e.g. blitz program

Work closely with the ConvaTec\xe2\x80\x99s Customer Service Personnel in providing excellent after-sales service to patients and facilitate the running of ConvaTec Membership Program / Rewards Program to ensure customer retention.

Support the hospitals\xe2\x80\x99 ET nurses in their Colorectal Cancer Support Group meetings / activities in targeted hospitals.

Work closely with KOLs to assist in monitoring product-related case-studies especially for the purpose of new product listing and evaluation in the hospitals.

Performs other duties assigned.

About You:

The successful candidate must hold a nursing degree and have at least 5 years of clinical experience.

Previous experience as a Clinical Educator/Trainer within the medical device or healthcare industry will be an added advantage.

Excellent communication and interpersonal skills and able to build strong business relationships with health care professionals.

Possess good presentation skills.

Customer-oriented and committed to providing high standard of service.

Motivated, and able to work independently.

Possess excellent organizational and planning skills in the implementation of educational programs.

Ability to adapt to a busy and constantly evolving environment and follow issues through completion..

Committed to a high standard of excellence which includes working professionally and ethically.

Computer literate to an intermediate level including Microsoft Outlook, Word, Excel and PowerPoint

Our transformation will change your career. For good. You\xe2\x80\x99ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you\xe2\x80\x99ll be supported to bring them to life. There\xe2\x80\x99ll be challenges. But stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that\xe2\x80\x99ll move you

#LI-JG1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you\xe2\x80\x99re unsure, please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Convatec