Responsible for solving network connectivity issues, adding/modifying NAT entries and firewall rules to enable connectivity
Provide network configuration support and document client requirements
Work with clients to ensure that data flow diagrams are accurately completed to provide exact network connectivity
Coordinate required changes working alongside other network and firewall teams
Support Cloud Architects to provide operations and migration services that allow organizations/clients to style the availability and delivery of cloud computing services following business and technical requirements
Responsible for the upgrade, installation, and configuration of monitoring solution for AWS, Windows, and Linux servers
Provide report on current infrastructure status and plan for future usage
Responsible for the configuration and support of backbones connection over DirectConnect (AWS), ExpressRoute (Azure), and an array of direct BPE connection handled over CSR1000
Utilize approved tools to verify and take required action on events aggregated from network monitoring tools and Web Application Firewall
Responsible for troubleshooting to ascertain root cause of issues
Perform network system updates, patches, and configuration changes
Map network layouts and configure systems to user environments.