Job Description

Responsibilities

• Exhibit the highest standards of customer service with clear transparent communication to the banker articulating on-boarding requirement and time commitments
• Single point of contact to appropriately route all queries for responsible cases, including issues around Political Exposed Persons (PEPs), screening, regulatory, compliance, legal, operational risk
• Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks and operational issues as appropriate
• Understanding and implementation of KYC standards, guidelines, policies and procedures
• Confidential handling and maintenance of sensitive client data and documentation
• Collection and verification of confidential client data via publicly available and internal sources
• Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Communicating/escalating issues to management in a timely manner as appropriate
• Build strong engagement with Middle office and be part of KYC/AML interactions to complete cases as per the timeline
• Drive Process improvements and implement process changes as necessary
• Proactively identifies opportunities to refine a process and increase operational efficiencies
• Ability to comprehend the KYC risk factors and draft the overall risk summary for the client
• Make decisions that are effective and well-grounded based on guidelines, policies, and insights
• Be flexible to multi-task and effectively manage priorities across the wider function

Required Qualifications

• Minimum 1 year of overall KYC experience within the Commercial Banking/ Corporate Investment Banking sector
• Candidate must have experience covering either Corporate, Banks, Trusts, Funds, Non-Bank Financial Institution (NBFI), Non-Operating Asset Holding (NOAH), Regulated Pension clients
• We are a global company whose primary business language is English and hence, fluency in English (written and verbal) is required
• Strong understanding of KYC, AML and regulatory requirements
• Strong sense of ownership and responsibility
• Must be able to work and contribute effectively
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
• Client focused with strong customer service skills
• Ability to multi-task and meet deadlines against a high-volume work schedule
• Experience adhering to controls and compliance standards
• Ability to grasp/learn concepts, procedures and accept feedback, and use it to build deeper knowledge of processes and client relationships through strong partnership with the client-facing team
• Able to perform gap analyses of requirements and documentation and to draft a communication for the client-facing team to send the client for any additional documentation needed to complete due diligence reviews.
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
• Must be detail-oriented and analytical
• Ability to work both independently and as a team in a fast-paced production environment
• Drives results through leadership, people, communication and influence
• Bachelor's Degree or equivalent

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.