Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
Dedicated to empowering every organization and every person in Singapore to achieve more, this Commercial Business Lead role (or SMB lead) is a high performing individual who will lead the Small, Medium & Corporate-Scale segment to deliver compelling Microsoft cloud solutions to Singapore companies & their employees. This business is in access of USD 250 Million in revenue today, within consistently increasing market share & requires deep collaboration & orchestration with multiple stakeholders within the company & outside it, to align with and deliver our national aspirations.
The SMB segment at Microsoft Singapore is at the leading edge of our transformation and accounts for about 1/3rd of Microsoft’s business. It is a tremendous growth engine for the company, as it is for Microsoft Singapore, driven by exponential growth in cloud as well as continued momentum in the traditional on-premises business. It is also a diverse segment that includes companies from large multinationals at the one end to local SMEs at the other and spans across nearly all industry verticals. As Microsoft shifts to an Industry-focused approach in our go-to-market strategy, in line with our country’s digital transformation plans led by our Government, This role will drive the transformation of our business in a way that hasn’t happened in the industry prior to this.
The SMB Lead is at the center of our transformation, where the focus is on innovating our go to market capability and capacity to best serve SMB customers at scale, and with solutions that are relevant for their business & industry. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the customer, and consequently on our partners who deliver these solutions. As the SMB Lead, you will be the business owner of Microsoft’s SMB business and the SMB customer advocate across the organization. To be successful, you must have a deep understanding of the SMB market, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market. You will lead a v-team of key business partners from the Microsoft partner, products and services, marketing, and operations teams, driving alignment on the SMB strategy through the development of a holistic SMB business plan, and ensure always on execution with the right level of investments to address SMB customer needs and accelerate their digital transformation. Your work will also require senior-level engagements across Government, Industry Bodies, Educational Institutions & Partners.
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