Job Description

Responsibilities:

Lead the development and implementation of the APAC business operations framework Build scalable operational systems to support platform growth and enhance user conversion across core markets Develop localized user acquisition and retention strategies tailored to specific APAC countries Understand trader behavior and collaborate with User Growth Team and Global Marketing Teams to design effective incentive programs, campaigns, and improve the overall trading experience Work closely with IT and Product Teams to iterate and enhance core platform functions such as user onboard, deposit and withdrawal flows, and order execution Build and manage a comprehensive operational metrics and performance indicator system Conduct deep-dive analysis into user behavior, churn points, and transaction patterns to inform strategy Leverage BI tools and data platforms to support operational decisions and improve growth efficiency Collaborate with global and regional marketing teams to enhance brand visibility and market expansion efforts Co-plan and execute localized marketing initiatives including online trading competitions, offline events (e.g. seminars), and co-branded promotional campaigns Ensure alignment between operations, user growth, and brand strategies

Job Requirements

Bachelor's degree in Business, Economics, Marketing, or a related field; advanced degree is a plus 6-9 years of experience in business operations, product operations, or user growth, preferably in fintech, or trading platform environment Prefer experience in channel operations and ecosystem management (such as agents, KOLs, etc.) Proven ability to lead cross-functional initiatives and work with stakeholders across marketing, product, IT, and data teams Data-savvy, with hands-on experience using BI tools and data platforms Strategic thinker with strong problem-solving and execution skills Excellent communication and collaboration skills * Proficiency in Mandarin Chinese (spoken and written) to liaise with stakeholders from Mainland China and Taiwan