Job Description

:Do you want to join us in helping to fight the world\'s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?Then come in and join our Singapore team as a Commercial Sales & CS Admin for Ultrasound to perform the major functions listed below, and any other additional duties/responsibilities that may not be posted below but deemed necessary and relevant to fulfil the service obligations of the company to the customer.Your tasks and responsibilities:Commercial Sales Admin Responsibilities

• You will generate customer quotation and obtain approval to sign off.
• You will process sales orders to the factory.
• You will manage logistics in SAP including shipment tracking, delivery note creation, and system delivery to customers.
• You will generate invoice and manage AR.
• You will support demo logistics by arranging demo machine delivery and collection.

Customer Service (CS) Admin Responsibilities

• You draft and prepare sales quotation for main units, accessories, spare parts and CS transactions such as Ad-hoc corrective/preventive maintenance visits.
• You will be responsible for invoices creation for private customers and Uploading to Gov\xe2\x80\x99t portal for Billing process.
• You will prepare Service Maintenance Contracts for ALPS and private customers.
• You will monitor schedules on weekly rosters and completion due dates for Preventive & Corrective maintenance appointments.
• You will order spare parts and support logistics processes to import/export spare parts.
• You will maintain and keep stocks of service inventory \xe2\x80\x93 updating of location & loan period where applicable.
• You will manage customer calls via CS Hotline and forward to CSE for remote/onsite support.
• You will be a team player to provide efficient service delivery to all customer within assigned area of responsibilities.

To find out more about the specific business, have a look atYour qualifications and experiences:

• You hold a successfully completed Diploma or bachelor\xe2\x80\x99s degree (Engineering degree will be an advantage)
• You have at least 2 years of experience in Medical Devices/Sales and Service Support roles
• You have experience communicating with ALPs (Main Customer Base in SG)
• You have experience dealing with logistic vendors ie: DHL, FedEx etc
• You have experience managing duty rosters.

Your personality and skills:

• You are proficient in English and Mandarin both written and spoken.
• You are technologically proficient to manage backend software.
• Working Location: Singapore

Our global team:We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what\xe2\x80\x99s possible in healthcare to help improve people\xe2\x80\x99s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture:We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what\xe2\x80\x99s possible, to improve people\xe2\x80\x99s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click to get started.To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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