Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves \xe2\x80\x93

Site Management

• Conduct site walk daily with the checklist, look out for defects and manage any hazardous objects accordingly.
• Ensure that the meeting rooms are in \xe2\x80\x98ready-to-use\xe2\x80\x99 condition whenever unoccupied
• Ensure that office equipment are in good working condition. Otherwise, rectify immediately
• Liaise and manage respective vendor to support the functionality of office space
• Responsible to consolidate all customer issues and generate a monthly report
• Manage all customers\xe2\x80\x99 issues tactfully and confidently

Customer Communications

• Start the day with greeting customer, using customer name
• To be attuned with customer, build and establish relationship with stakeholders across all levels

At Your Service Communications

• Share communications collaterals with the JLL team
• Mailbox must be emptied at the end of each day. Urgent emails to be prioritise first

Key specific activities the Community Ambassador is required to assist with include:

Client/Stakeholder Support

• Provide superior customer service to meet on-site client\xe2\x80\x99s expectations

Procurement & Vendor Support

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors\xe2\x80\x99 works)
• Assist in the procurement of vendors and services as required

Finance Support

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Health & Safety

• Conduct regular audits to ensure safety procedures are being complied with
• Assist in carrying out safety procedures when needed

Site Operations tasking (% allocation depends on site)

• Overseeing all incoming deliveries

• Recording delivery information on incoming shipments for each specific vendor.

• Conference Rooms Coordination

• Coordinate booking of the conference rooms
• Prepare Conference room areas for meetings.
• Organize any specific requirements from the clients regarding meetings

• Consumables Order

• Preform the weekly consumables order
• Receipt all consumables delivered and store as required.
• Forward receipts to FM team for records.
• Ensure adequate consumables available for clients

• General Site Cleanliness

• Perform inspections on the cleaning onsite
• Give direction to the onsite cleaning staff, ensuring Data Halls and service corridors are kept tidy.
• Organize any special clean requirements

• Escorting Clients/Contractors

• Escort clients in areas only persons with Level 1 Security Access can reach.
• Assist in maintaining client access requirements.

Risk Management

• Assist in the property risk management program
• Participate in the disaster recovery and business continuity plans as required
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle\xe2\x80\x99s business conduct by ensuring compliance with the firm\xe2\x80\x99s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets

Other tasks consistent with the role of Community Ambassador

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle