Community Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between our client and their guests. As the first point of contact, the receptionist is responsible for welcoming guests and employees with genuine hospitality and thoughtful services. He/she will maintain smooth operations by providing administrative support and execution of duties to the highest standards.
Responsibilities
Create a comfortable, welcoming and hospitable experience for employees and their guest.
Provide personable and efficient visitor registration services.
Managing visitor access and movement through clients Visitor Management Systems
Handle internal & external calls and correspondence
Handle related inventory management
Manage IFM Workplace mailbox
Daily inspection of Front Of House(FOH) area, FOH event space to ensure space is kept clean
Manage transportations request from visitors and employees
Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace
Organise receipt and deliveries of mails and courier service
Experience
2-years\xe2\x80\x99 experience in Hospitality and/or Tourism sector or related professional area
Prior experience to manage meeting room services is an advantage
Diploma from an accredited institute
Uniform mandated role \xe2\x80\x93 (black pants/skirt, with black or white blouse, black blazer)
Task Skills
Proficiency with Microsoft Word, Excel and PowerPoint.
Good command of verbal and written English
Personal Skills
Ability to meet tight schedules and deliver high quality of work
High level of communication and interpersonal skills
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