Community Manager Gaming
Buona Vista, Singapore
Job Description
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About Us
At Project 99, we\'re in the serious business of engineering fun - with a mission to maximise the potential of great games, back them with AAA budgets, and gear developers for long-term success. We are embarking on an exciting new online game development project and looking for a great programmer to join us on our journey. We operate in an AGILE environment where everyone is responsible for carrying their own weight, while contributing to the product as a valued team-mate. Good knowledge of both front and backend will be a huge bonus, though there\xe2\x80\x99s always room for learning.
The Role
As a Community Manager at Project 99, you\xe2\x80\x99ll act as the face and voice of our brand while keeping an ear on the ground to understand sentiment and trends. A strong candidate would be skilled at creating content that drives growth, steer conversations and increase engagement among customers, influencers and the wider community. If you\xe2\x80\x99re a self-driven and digitally-savvy professional with a knack for tactically navigating social media spaces and content generation - we\xe2\x80\x99d love to speak with you! Requirements Responsibilities
- Set, plan and implement social media and communication campaigns and strategies to grow and retain a strong customer base.
- Provide engaging content in various formats, engineer and inspire conversational topics for all social media and professional accounts.
- Act as an ambassador for the brand and ensure inquiries, comments, and complaints on public platforms are handled in a timely and professional manner.
- Monitor, track and report on feedback and online reviews.
- Organise and manage events to boost brand awareness and engagement.
- Coordinate with Marketing, PR and Communications teams to help drive interest in activities and campaigns within the community.
- Liaise with Development and Sales departments to provide relevant and updated information to the community.
- Build strong relationships with customers, industry professionals or influencers, and key journalists
- Stay up-to-date with the latest trends in the gaming space, trending community platforms and tools
Traits We\xe2\x80\x99re Looking For
- Passionate about games and emerging technologies.
- Ability to manage and adhere to concurrent timelines and multi-task.
- Excellent verbal communication and writing skills.
- Excellent interpersonal and presentation skills.
- Attention to detail, critical thinker and problem-solver.
- An innate ability to relate to others regardless of background - high emotional intelligence and able to \xe2\x80\x9cread the room\xe2\x80\x9d.
- Team player able to maintain composure in a fast-paced environment even under stress.
Skills and Experience Required
- Experience as a Community Manager or similar roles involving managing digital or shared spaces.
- Experience in leading and planning community initiatives.
- Proficiency and deep interest in content creation tools such as (e.g. video editing, streaming, and/or design) and content platforms (Youtube, Twitch, Tiktok, or more).
- Ability to identify, track and assess relevant community KPIs.
- Ability to interpret web/platform metrics and measure performance.
- Hands-on experience with social media management and user/customer engagement.
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Job Detail
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Job IdJD1302181
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBuona Vista, Singapore
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EducationNot mentioned