Job Description

Whether you\'re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you\'ll have the opportunity to expand your skills and make a difference at one of the world\'s most global banks. We\'re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You\'ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We\'re currently looking for a high caliber professional to join our team as Vice President, Compliance Business Control Officer - Hybrid C13 based in Changi Business Park, Singapore. Being part of our team means that we\'ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That\'s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Compliance Business Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

In this role, you\'re expected to:

• Good understanding of operational risk and control processes and procedures. Good working knowledge of quality management processes, practices, tools and technologies.
• Drive enhancements to Quarterly Risk Assessment program through alignment with evolving risks as well as changing business needs and policies, and ensuring mapping of Regulatory requirements to the QRA is comprehensive.
• Lead or support as appropriate the root cause analysis of material risk events and control breaks, work with business and functional teams to establish effective feedback loop to augment control management and share lessons learned.
• Provide strong support to the Cards and Personal Loan product and sales team on Internal Audit reviews and regulatory exams.
• Identified key business risk and emerging risk, drive control improvement initiatives to mitigate risk exposure
• Ability to work effectively in situations requiring analytical, interpretative and problem solving. Proactive and dynamic with a strategic mindset.
• Act as SME to senior stakeholders and / or team members
• Excellent stakeholder management skills (e.g. written and verbal communication, influencing and negotiation), able to communicate effectively with senior internal stakeholders.
• Proven ability to influence across products and functions and operate effectively at all levels in a collaborative manner. Demonstrate through delivery of projects the ability to motivate and influence business partners to deliver on milestones and commitments.
• Ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you\'d ideally have the following skills and exposure:

• At least 8 years of working experience in consumer banks, with good knowledge of banking products and processes.
• Aptitude and experience in risk and control related roles in first line of defense and familiar with operational risk management concepts and tools.
• Positive attitude to change, constantly looking for better ways to get things done and to challenge status quo.
• Strong communication and facilitation skills; able to work with and influence stakeholders at all levels.
• Good knowledge of operation risk, banking products and processes.

Education

• Bachelor\'s/University degree or equivalent experience, potentially Masters degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you\'ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei


Job Family Group:
Compliance and Control


Job Family:
Business Control


Time Type:
Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

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