Job Description

COMPANY DESCRIPTION
Montfort Care is a Social Service Agency (SSA) committed to improving the lives of individuals, families and the community facing transitional challenges through our network of services and programmes. Since our inception in 2000, Montfort Care has been guided by one purpose: \xe2\x80\x9cThose whom the world rejection s must move us the most.\xe2\x80\x9d Today, we are a leading contributor in the family, children and senior segments in the social service landscape, managing four Family Service Centres, a Child Protection Specialist Centre, the National Anti-Violence and Sexual Harassment Helpline (NAVH), a community kitchen (Goodlife Makan), seven Active Ageing Centres (Goodlife Studio), and Home Personal Care services. Our programme centres are primarily located in Marine Parade, Mountbatten, Telok Blangah, Kreta Ayer, Agape Village @ Toa Payoh, Bedok and Yishun. Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.
DESIGNATION : Concierge Manager

RESPONSIBILITIES
We are seeking a well presented, friendly, and service-oriented individual to join our team. Key Responsibilities

• Manage the Senior Management office (schedules, meeting/event attendance, conference participation etc.)
• Prepare meeting/ presentation materials and arrange all logistics required
• Maintain updated knowledge of assets specific to the company\xe2\x80\x99s needs
• Manage visitors and stakeholders which includes schedule, venue arrangements, F&B, souvenirs, meeting materials
• Greet visitors and guests with a welcoming smile and professional demeanor
• Respond to all visitors and guests queries
• Perform supervisory administrative duties if required
• Maintain a clean and tidy workplace at all times
• Notify management on issues, observations and risk matters

• Bachelor\'s degree in Hospitality/ Business or a related field

• Previous experience in hospitality, customer service / concierge services
• Strong written and verbal communication skills, must have second language in Chinese
• Excellent interpersonal skills, diplomacy, and ability to interact effectively with individuals and groups at all levels
• Excellent customer service and able to remain calm in stressful situations
• Proficiency in Microsoft Office suite especially Powerpoint, Word and Excel
• Organised and detail-oriented