Job Description

ROLE OBJECTIVE Takeda is seeking a Content Excellence Lead to provide a key focus on driving internal competence for GEM Content Excellence in close collaboration with DD&T teams, brand leads in GEM HQ and LOCs; drive alignment within GEM and connect & align with stakeholders across organization. The role holder will be expected to demonstrate value in driving Content Excellence transformation.

Key accountabilities Change Management

• Drives transformation of Content Execellence throughout organization with a clear narrative and storyline, supported by a comprehensive communication plan

• Support LOCs in the Change Management initiatives
  

• Works with LOCs to leverage content excellence capability synergies

• Ensures that effective change management principles are applied

• Identifies new and emerging opportunities by synthesizing internal and external stakeholders
  

• In collaboration with the Content Excellence Working Groups, GEM and LOCs, coordinates and establishes upskilling plans / roadmaps

• Develops feedback loops to measure the impact and satisfaction of upskilling plans

• Leverage new Learning management platform, Bloom for all capability building.

• Encourage GEM users to embrace a new ways of working
  

• Works with LOCs to leverage content excellence capability synergies

• Ensures that effective change management principles are applied

• Identifies new and emerging opportunities by synthesizing internal and external stakeholders
  

• Liaise with Cross Functional Program Manager and represent GEM as Context Excellence Lead in relevant meetings as needed

• Coordinate/facilitate core team discussions and collect feedback

• Document discussions, decisions, and current initiatives and maintain project documentation

• Create a roadmap for GEM content excellence, translating from initial work packages (DT work output) - Incl. pilots, rollout, with clear timelines, roles and responsibilities and dependencies

• Ensure actions / follow up points from the Cross Functional project are tracked and progressing

• Liaise with the workstream leads to ensure adherence to project deliverables and timelines
  

• Mature leader with breadth of experience across commercial and technology accountabilities

• Track record in leading successful transformation activities for OCE, CRM and Content Excellence solutions

• Bachelor\xe2\x80\x99s degree required; Master\xe2\x80\x99s degree preferred
  

• Experience with building and deploying capabilities and competencies across the organization.

• Omnichannel Engagement experience

• Content Management / content excellence experience

• Excellent communication and storytelling skills

• Exceptional ability to manage a complex set of stakeholders

• Ability to influence at all levels of the organization and across a diverse set of cultures
  

• Can effectively manage complex change and shift gears comfortably; highly effective in ambiguous environments; able to deliver expected results with minimal direction and guidance.

• Ability to manage multiple complex assignments , applying proven capability to assess competing priorities in a high energy, fast-paced environment in a geographically dispersed organization.

• Demonstrated leadership presence and track record of influencing leaders across all levels of the organization (influencing without authority).

• Strong stakeholder management skills

• Self-directed , leader with experience in understanding new tools and processes and demonstrated ability to handle multiple projects concurrently

• Excellent interpersonal skills and experience working with others in high-pressure situations

• Demonstrates excellent business acumen and and translate these into actionable and compelling talent management initiatives

• Demonstrates curiosity and capacity for learning