Job Description

Job no: 498655
Work type: Full Time
Location: Marina Bay Sands
Categories: Administration, Convention Services

JOB SCOPE

• Provide professional secretarial services and meeting room facilities to both internal and external guests according to department's standards.
• Provide copying, printing and other services offered at the Business Centre.
• Perform administrative and secretarial roles, where required by Business Centre Assistant Manager.
• Assist in the overall management of Centre’s operations including opening and closing procedures.
• Equipped with knowledge on projector trouble shooting to assist with guest’s requirement.
• Ensure EBMS updating are done according to the standards set.
• Maintain an updated inventory of all items related to the Business Centre and ensure requisition of equipment, merchandises and supplies in a timely manner while observing standard operation procedures.
• Provide coverage and serve as backup for department’s administrator.
• Prepare quotation for meeting room enquiries.
• Meeting room set-up and turnover of meeting rooms.
• Update Business Centre’s daily and monthly revenue.
• Always listen to customers’ feedback with due patience and diligence.
• Handle food and beverage requirement as required by the conference room guests.
• To be service ready at all times and able to handle the 4-booking space in the Business Centre and provide secretarial service to event guest, hotel guest, internal stakeholders and city guests.
• Proper coding and issuance of concessionary carpark coupon to event attendees.
• Assist with the laptop and audio setup as required by conference room guests.
• To be cross trained at the Mail & Package Centre and to assist with Mail & Package Centre operations when needed.
• Ensure to observe the requirement as listed in the Service Quality Review (SQR) checklist.
• Ensure personal hygiene is observed as team member are maintaining the cleanliness of the utensils available in the conference rooms and micro pantry.
• Ensure team members maintain the pantry supplies in the Business Centre Micro Pantry.

JOB REQUIREMENTS

• O levels/Diploma or equivalent.
• Experience in or related industry is an advantage.
• Pleasant personality and able to communicate with guests.
• Be willing to work any day of the week and any shift, long hours when necessary.
• Able to multi-task and work in a fast-paced environment.
• Able to work under minimal supervision.
• Competent in Microsoft Office application.
• A team player and customer service oriented.
• Excellent verbal and written communication skills.
• Possess excellent interpersonal, customer service and communication skills.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company. It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

• Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
• Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated. Advertised: 19 Aug 2022 Singapore Standard Time
Applications close: