Maintain established levels of A/R, Cash, Calls and DSO
Constant improvement of A/R, Cash, Calls & DSO
Document all communications with customers, and internal co-workers, in Salesforce.com or Oracle Advanced Collections
Adhere to established guidelines throughout the collections process
Dedicated follow-up of all collections efforts, both externally and internally
Research account disputes and billing discrepancies while performing account/payment reconciliation
Research prior payment history and run queries as necessary
Adherence to and enforcement of compliance with company policies and procedures
Responsible for credit inquires from external and internal clients
Participate in special projects as needed
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.
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