This is an exciting opportunity to work for one of the leading global banks.
It is an opportunity for an experienced Credit Control Associate to join their team
Office Location: Pasir Panjang
The Opportunity
This is an exciting opportunity to work for one of the leading global banks.
It is an opportunity for an experienced Credit Control Associate to join their team
Office Location: Pasir Panjang
The Job
Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests;
Monitor and supervise External Debt Collections Agencies (DCA), Legal Recovery Law Firm in carrying out the bank\'s values and Protect the bank\'s Data at all times;
Manage/Review draft response on exceptional collections cases such as customers\' feedback, MAS letter
Participate in UAT, take on adhoc projects or any assignments over and above the given portfolio
Liaison with external parties such as Lawyer, Credit Counselling Singapore, Associations Banks of Singapore, MAS and the bank\'s overseas counterparts.
Make independent decisions based on the delegated authorities and his/her experience and will obtain professional advice when necessary.
Exercise broad discretion in carrying out duties on day-today matters. This includes working with the bank\'s overseas counterparts, external lawyers, Credit Counseling Singapore (CCS) with the aim of minimize default rate/losses and protecting the Bank\'s interests at all times.
The Talent
Minimally 2 years of related collections experience is advantageous
Fresh grads are welcome to apply
Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests
Experience in telecalling and customer service is a bonus
Next Steps
Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
Email Topic: Apply Credit Control Associate
Only shortlisted candidates will be contacted
Cecilia Sim Xin Yang
EA License No: 91C2918 Personnel Registration Number: R22105099
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