Job Description

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Credit Control Associate to join their team
• Office Location: Pasir Panjang

The Opportunity

This is an exciting opportunity to work for one of the leading global banks.

It is an opportunity for an experienced Credit Control Associate to join their team

Office Location: Pasir Panjang

The Job

Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests;

Monitor and supervise External Debt Collections Agencies (DCA), Legal Recovery Law Firm in carrying out the bank\'s values and Protect the bank\'s Data at all times;

Manage/Review draft response on exceptional collections cases such as customers\' feedback, MAS letter

Participate in UAT, take on adhoc projects or any assignments over and above the given portfolio

Liaison with external parties such as Lawyer, Credit Counselling Singapore, Associations Banks of Singapore, MAS and the bank\'s overseas counterparts.

Make independent decisions based on the delegated authorities and his/her experience and will obtain professional advice when necessary.

Exercise broad discretion in carrying out duties on day-today matters. This includes working with the bank\'s overseas counterparts, external lawyers, Credit Counseling Singapore (CCS) with the aim of minimize default rate/losses and protecting the Bank\'s interests at all times.

The Talent

Minimally 2 years of related collections experience is advantageous

Fresh grads are welcome to apply

Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests

Experience in telecalling and customer service is a bonus

Next Steps

Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com

Email Topic: Apply Credit Control Associate

Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

EA License No: 91C2918
Personnel Registration Number: R22105099