Job Description

The Opportunity * This is an exciting opportunity to work for one of the leading global banks. * It is an opportunity for an experienced Credit Control Associate to join their team * Office Location: Pasir Panjang

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Credit Control Associate to join their team
• Office Location: Pasir Panjang

The Job

• Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests;
• Monitor and supervise External Debt Collections Agencies (DCA), Legal Recovery Law Firm in carrying out the bank\'s values and Protect the bank\'s Data at all times;
• Manage/Review draft response on exceptional collections cases such as customers\' feedback, MAS letter
• Participate in UAT, take on adhoc projects or any assignments over and above the given portfolio
• Liaison with external parties such as Lawyer, Credit Counselling Singapore, Associations Banks of Singapore, MAS and the bank\'s overseas counterparts.
• Make independent decisions based on the delegated authorities and his/her experience and will obtain professional advice when necessary.
• Exercise broad discretion in carrying out duties on day-today matters. This includes working with the bank\'s overseas counterparts, external lawyers, Credit Counseling Singapore (CCS) with the aim of minimize default rate/losses and protecting the Bank\'s interests at all times.

The Talent

• Minimally 2 years of related collections experience is advantageous
• Fresh grads are welcome to apply
• Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests
• Experience in telecalling and customer service is a bonus

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
• Email Topic: Apply Credit Control Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

EA License No: 91C2918
Personnel Registration Number: R22105099

Adecco