Job Description

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Job Responsibilities: Arrears Management and Policy Compliance

• Part of a team responsible for arrears management and collateral management in accordance to Credit policies, monitoring and reporting credit positions to mitigate financial exposure and improve cash flow.
• Include, but not limited to, liaising with customers and various internal stakeholders on collection issues, dispute handling, analysing policy exceptions, negotiating collection plans, provision for bad debts.
• Ensure aging positions and bad debts are kept within acceptable levels.
• Prepare aging reports and analysis (e.g. customer financial health assessment) that supports management oversight and decision-making.

Digitalisation and Transformation

• Drive operations excellence through process streamlining and digitalisation:
• Understand process and system flows, identify gaps and opportunities to support growth towards more efficient and intuitive work flows and data flows, with time efficiency gains as one of the targeted outcomes
• Document and update business process maps for knowledge transfer
• Support system enhancement projects, which may include developing user requirements and participating in user acceptance tests
• Support the delivery and implementation of new products and BAU enhancements requested by the business (for finance/credit work flows)

Preferred Attributes

• Well-organised and systematic thought process
• Strong communication and negotiation skills
• Comfortable with data management tools, including advanced MS Excel, Power BI, etc
• Able to work both independently and in project teams
• Working experience and understanding of Customer Relationship Management (CRM) systems
• Keen learner who is not afraid try new things, resilient, and driven to acquire new skills especially in digitalisation
• Strong interpersonal skills - able to effectively develop good working relationships with various stakeholders of the business unit eco system

\xef\xbb\xbfWe regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com