Job Description

Role:

• Verify crew qualifications and documentation.
• Apply for necessary flag state endorsements and certificates.
• Plan and monitor timely crew changes prior to contract completion.
• Prepare Seafarer Employment Agreements in line with regulated wage structures.
• Maintain and update crew records in the crew management system (Danaos).
• Track the expiration of crew documents and arrange renewals or repatriations as needed.
• Handle visa applications, flight arrangements, and hotel bookings.
• Ensure all required permits, invitation letters, guarantee letters, and travel schedules are secured before mobilization.
• Prepare and manage claims for crew travel expenses.
• Manage and document crew insurance claims related to medical issues or injuries.
• Oversee seafarer performance appraisals and support career development.
• Ensure compliance with company policies for all crewing matters on assigned vessels.
• Apply for or renew Collective Bargaining Agreements and ITF Blue Cards annually.
• Participate in annual crew budget planning and identify cost-saving opportunities.
• Address crew welfare issues promptly, ensuring their well-being.
• Stay informed of international maritime regulations and ensure compliance.
• Be ready to coordinate emergency responses and crew evacuations if required.
• Organize and facilitate training programs to enhance crew skills and knowledge.
• Perform additional duties as directed by the Manager.

• Minimum Diploma with 1-2 years of relevant marine industry experience.
• Experience with Singapore port limit harbour craft manning processes, including work permit applications, renewals, manning licenses, pilot exemptions, MPA-mandated training, and Inland Revenue crew tax management, is a plus.
• Ability to manage overseas manning agents and seafarers from Indonesia; proficiency in Bahasa Indonesia is advantageous.
• Strong team player with the ability to work independently.
• Proficiency in MS Office applications.
• Excellent interpersonal, communication, and computer skills.
• High attention to detail and accuracy.
• Strong problem-solving skills to effectively manage issues.
• Ability to manage multiple tasks and prioritize under pressure.
• Strong customer service orientation, particularly in addressing crew needs.

Direct Search Global