Job Description

& RequirementsDuration:1 Year



Location- Clementi



Working Hours: 8:30 AM - 6:00 PM





Job Summary



We are looking for a knowledgeable and results-driven CRM Consultant to help design, implement, and optimize CRM solutions that support business objectives. The ideal candidate will have strong expertise in CRM platforms, business process mapping, and stakeholder management, with the ability to align technology with customer engagement strategies.



Key Responsibilities



Assess business needs and translate them into CRM system requirements.

Advise on CRM best practices, workflows, and process improvements.

Lead CRM system implementation, customization, and configuration

Collaborate with stakeholders across sales, marketing, and customer service to streamline processes.

Conduct data migration, cleansing, and integration with other business systems.

Develop and deliver user training, documentation, and ongoing support.

Monitor system performance and provide insights/recommendations for optimization.

Ensure CRM solutions comply with data privacy and security regulations.

Support change management and adoption across the organization.

Job Requirement

Key Requirements

Microsoft Dynamics 365 (D365) Expertise

Strong knowledge of

Customer Service

,

Sales

, and

Customer Insights

modules.

Hands-on experience in

configuration and customization

of D365 applications.

Participation in at least

2 full project cycles

involving D365 implementations.

Power Platform Expertise

Proficiency in

Power Automate, Power Pages, and Power Apps

.

Hands-on experience in

configuration and customization

of Power Platform components.

Participation in at least

2 full project cycles

involving Power Platform solutions.

Support Experience

Minimum of

3 years' support experience

for both D365 applications and Power Platform applications.

If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at

[email protected]

.

Job Overview

----------------


Date Posted September 2, 2025
Location Islandwide
Offered Salary: $6500 - $7500 / month
Experience 3
Qualification Bachelor Degree
Position Level Professional
Number Of Vacancies 1

WSH Experts Pte Ltd