Job Description

Whether you\'re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you\'ll have the opportunity to expand your skills and make a difference at one of the world\'s most global banks. We\'re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You\'ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi\'s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi\'s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi\'s mission and culture.

Citi Security and Investigative Services (CSIS) is a global function within Citi that has as its mission to protect the employees, assets, information, integrity, and reputation of Citi and its clients. We accomplish this by offering industry-leading professional security services, and independent investigations to all of Citi\'s businesses globally, and by partnering with our internal business colleagues, law enforcement agencies, and the industry externally.

The domain to be covered consists of several clusters, with 55 countries in Europe, UK and Middle East & Africa and 18 countries in Asia South and Asia North & Australia, each with their own local policies and regulations which are complex and requires in-depth understanding of regulatory requirements.

The position focuses on the management of all technology related matters related to our core functions (Security, Investigations, Intelligence and Crisis Management) addressing the key aspects such as remediation of systems\' vulnerabilities, server/database consolidation, system maintenance and ensuring physical system support at all times. You will act as the main point of contact for all security technology related activities and work closely with Global Technology Management and other key CSIS and Citi stakeholders.

You will be responsible for seeking improvement in methodologies used or/and creating new solutions - based on subject matter expertise in identifying areas of operational efficiencies for the company. You will s upport the development of key security technologies to enhance the capabilities of CSIS teams, including Security, Investigations, Global Intelligence & Analysis (GIA), Crisis Management and Executive Protection.

We\'re currently looking for a high caliber professional to join our team as Senior Vice President, CSIS Technology Manager - Hybrid (Internal Job Title: CSIS Security Group Manager - C14) based in Singapore. Being part of our team means that we\'ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That\'s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you\'re expected to:

Manage and support all security access control and surveillance systems in compliant way:

• Provide production support to access control systems.
• Ensure compliance of access control system with Citi IT policies and standards.
• Assist the Information Security Officer and the Risk and Control team.
• Work as CSIS/security representative in projects with Security Engineering [formerly CATE( Citi Architecture & Technology Engineering ) ] on bringing in access control software to compatibility with Citi network specifications.
• Support in-country based security managers in connecting security systems to Citi network, including management of firewall rules, interaction with global and cluster network teams.
• Contribute to the design of tech rooms from CSIS perspective during new projects.
• Be the subject matter expert for all access control products.
• Ensure system admin support to CSIS internal systems.
• Assist security system consolidation, remediation and standardization projects.

Assist Security managers with daily technology execution:

• Provide in person guidance and update on technology related queries.
• Create and deliver briefing content for CSIS user groups.

Coordinate the security technology needs and requirements, represent the covered geographies on the global forums.

• Assist technology changes and projects.

Be the main point of contact between CSIS functions and CSIS Global Technology team for all CSIS products/equipment used in Security, Investigations, GIA and Crisis Management organizations, such as: Case Management System (CMS), Global Security Management System (GSMS) and Honeywell ProWatch (Access control systems for Security).

• To have the knowledge to be able to transfer/translate business needs into functional specifications.
• Test system functionalities.
• Maintain/oversight system related changes if needed, have the understanding of a change request - its implementation complexities, resource need, applicability of a request, etc.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you\'d ideally have the following skills and exposure:

Knowledge and Experience

• Experience in working in an International Team environment desired.
• Experience with software implementation and maintenance is favorable.

Skills

Basic knowledge/experience in the following areas is required:

• Understanding of network design techniques [intranet, LAN (Local Area Network) , VLAN (Virtual Local Area Network) etc.]
• Database management basics
• Information and Data Security experience
• Identity and Access management knowledge
• Change management knowledge.
• Basic project management knowledge/certification
• Affinity for new technology implementation

The below listed knowledge/experience is preferable but not required:

• Enhanced Database management experience like proficient in T (Transact)-SQL and PL/SQL, Oracle, SAS (Statistical Analysis System) , Cognos, Microstrategy, Business Objects WebI (Web Intelligence) , Universe designer.
• Microsoft SharePoint management and development.
• Various scripting and development languages like Java, VB (Virtual Basic).net , HTML5 (Hypertext Markup Language 5) , C#, Python, Java Scripting or Flex
• Access Control, Surveillance or Biometric system experience

Qualifications

• Minimum associate degree is required.
• Proven work history of three years with the listed technical skills.
• Certifications in the listed skills desired, but not required, Additional certifications or experience in Project Management strongly desired.

Competencies

• Cooperative and strong team player with good communication skills
• Good written and verbal skills in English
• Ability to work with a geographically dispersed team.
• Proactivity and high problem-solving skills.

• Ability to work independently.
• Ability to train and teach people.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you\'ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

https://jobs.citi.com/dei


Job Family Group:
Corporate Services


Job Family:
Security


Time Type:
Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

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