Job Description

• Customer Care Officer / Executive (Marketing & Sales Support)
• Salary: Up to $2,800 (Officer) / $3,200 (Executive)
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

:

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer\'s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement:

• Minimum 1 year of relevant experience

TAN LEE XIAN Reg No: R24123487
The Supreme HR Advisory Pte Ltd EA No: 14C7279Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Do you have customer service experience?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279

The Supreme HR Advisory