Customer Care Officer
Job Description
Job Responsibilities. Attend to enquiries on Raffles Hospital, Raffles Medical healthcare products and services, and insurance related matters of Raffles Health Insurance. Assist with appointment scheduling at Raffles Specialist Centre clinics.. Assist expatriate patients with their phone communication needs.. Provide accurate information to policyholders/clients via various communication channels. Feedback on areas of concerns and champion improvements. Maintain close working relationship with internal and external stakeholders. Abide by standards and guidance set out in SOP. Any other duties and projects assigned by SupervisorJob Requirements. At least 1 year of Customer Service or call centre experience or insurance experience. Entry level candidates and diploma holders with no prior work experience are also welcomed to apply.. Excellent active listening and verbal communication skills.. With a positive learning attitude. Customer-focused and a genuine passion for engaging with people.We regret that only shortlisted candidates will be notified.
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Job Detail
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Job IdJD1051453
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned