Customer Care Officer (West/East) Job in Venture Cove

Customer Care Officer (west/east)

Singapore, Singapore

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Locationg: Jurong/Changi Shift Work (Call Centre Environment)

Responsibility.

Deliver personalized service over the telephone to banking clients
Consistently deliver excellent quality service to our customers to achieve customer satisfaction
Ability to understand customers’ needs and provide appropriate solutions and attention
Receiving inbound calls
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Data entry and other ad-hoc duties assigned

Requirements

This role requires to perform shift work (additional shift allowance will be provided)
Possess some customer service experience preferably in banking/financial industry or call centre environment
Proficient in MS Office (Excel, Word, etc)
Ability to understand customers’ needs and provide appropriate solutions and attention
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Min GCE 'O' Level

(EA Personnel No. R1980719) (EA License 21C0547)

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