Job Description

Company Benefits & Incentives
Fast Track Career Path
Work-Life balanceCustomer Engagement Executive
Location: Thomson Plaza or Oasis Terraces (Willing to travel to other branches when required (Bukit Timah Plaza, Century Square, Parkway Centre)
Working days: 4 weekdays and 1 weekend (44 hours per week)
Working time: Mon - Fri (shifts between 10AM-10PM) ; Sat & Sun (8AM-6PM)
Salary: $2800 - $3600KEY RESPONSIBILITIES

• Acquire and maintain strong knowledge of the organisation\'s programmes, services and processes.
• Keep abreast of latest MOE initiatives to stay relevant with customers\' needs
• Actively promote and upsell programmes to both prospective and existing customers.
• Attend to customers\' needs and enquiries in a prompt and service-oriented manner.
• Build rapport and maintain a positive relationship with all stakeholders.
• Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner.
• Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured.
• Maintain an updated record of customer interactions, including inquiries, feedback and complaints.
• Provide support and assistance to teachers and students whenever required.
• Uphold a strong communication platform between teachers and parents.
• Assist in other adhoc duties as assigned.

REQUIREMENTS

• Minimum Diploma holder.
• Proficient with Google Docs, Google Sheets and Microsoft Office.
• Prior experience in education industry would be advantageous.

https://wa.me/ (Kyra)
Voon Yih Boon Reg No: R22106724
The Supreme HR Advisory Pte Ltd EA No: 14C7279Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?How many years\' experience do you have as a Customer Engagement Executive?How much notice are you required to give your current employer?Which of the following languages are you fluent in?Are you available to work on weekends or public holidays?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279

The Supreme HR Advisory