Customer Experience Executive
Geylang, S00, SG, Singapore
Job Description
About the Role
We're looking for an energetic, people-loving team member to drive customer engagement from first hello to post-sale support.
What you'll do
Showroom & Customer Experience
Welcome walk-in customers and host test ride appointments Assist customers in selecting the right mobility device for their needs Ensure devices are clean, prepped, and ready for handover
Sales & Lead Management
Respond to inbound leads on WhatsApp, Carousell, and other platforms Engage customers in chats or calls to understand their requirements Recommend products, manage payments, and follow up on subscriptions
After-Sales & Relationship Building
Be the friendly point of contact for post-purchase support Coordinate servicing and repairs Build lasting relationships with happy, returning customers
What We're Looking For
No prior experience needed - fresh grads welcome! Outgoing, confident, and great with people Responsible, organized, and good at follow-ups Curious about e-bikes and mobility technology Available on some weekends and public holidays
Job Types: Full-time, Permanent
Pay: $2,800.00 - $3,000.00 per month
Benefits:
Professional development
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1561206
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeylang, S00, SG, Singapore
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EducationNot mentioned