Customer Propositions Manager (mnc|banking|up To $5.5k)
Pasir Panjang, Singapore, Singapore
Job Description
This is an exciting opportunity to work for one of the leading global banks.
This is an exciting opportunity to work for one of the leading global banks.
The Opportunity
- This is an exciting opportunity to work for one of the leading global banks.
- It is an opportunity for a Customer Propositions Manager to join their team
- Office Location: Pasir Panjang
The incumbent will be supporting on operational necessities for the department, particularly to Customer Propositions team. The overarching purpose of the role will be to:
(a) Reporting - facilitate consolidation and checking of weekly business performance MI for propositions team
(b) Campaign management- assist in planning and execution of Premier campaigns which includes conducting frontliner briefing/ training, T&Cs drafting, updating and management of all customer communications (letters, website, sms, edms etc) followed by clearance with Legal and Compliance & product stakeholders, raising data requests, performing data checks, manage end-to-end tracking and fulfilment of rewards, handle all frontline enquiries, investigation of rewards dispute cases, consolidation of monthly campaigns deck, budget tracking and end to end results tracking.
(c) Assist in organizing and executing events including RSVP collation and post events results tracking.
Key Responsibilities:
- Process PO\'s/DO\'s/Invoices
- Timely execution and maintenance of contracts
- Complete necessary due diligence and checks as governed by the FIM for onboarding partners/vendors
- Maintenance of MI
- Marketing campaign support, tracking and fulfillment of rewards.
- Management of RSVP for events and to assist with the execution of events
- Tracking leads effectiveness from point of lead submission to the eventual outcome of the lead
- Minimally 2 years of relevant experience
- Proficient in MS Word, Excel and PowerPoint
- Strong analytical skills and focus on outcome-based inputs
- Motivated self-starter with strong communications and stakeholder management skills
- Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
- Email Topic: Apply Customer Propositions Manager
- Only shortlisted candidates will be contacted
EA License No: 91C2918
Personnel Registration Number: R22105099
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Job Detail
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Job IdJD1260642
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPasir Panjang, Singapore, Singapore
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EducationNot mentioned