Customer Relations Officer (front Desk)
Bishan, Singapore
Job Description
Job Responsibilities:
- Perform cashiering duties
- Upsell products and services to customers
- Maintain and update appointments for servicing and repairs
- Handle phone or walk-in customer\'s feedback/ complaints/ inquiries effectively and professionally
- Generate reports and suggest service improvement initiatives and processes
- With relevant working experience in managing customer and maintain good relationship with team
- With experience in automotive industry
- Able to multi task and has a good listening ear
- Passion for first class customer service delivery with effective communication skills and good interpersonal skills
- Working location: Bishan
- Working hours: 5.5 working days per week, Mon - Fri, 9am - 6pm; Sat, 9am - 3pm (Alternate Sat)
- Monday to Friday
- Weekend availability
- Front desk: 1 year (Preferred)
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Job Detail
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Job IdJD1273934
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBishan, Singapore
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EducationNot mentioned