Customer Relations Officer
Singapore, Singapore
Job Description
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The Customer Relations Officer (Operations) is a core member to our City Energy Life showroom to support the sales functions and deliver top-notched service to our retail and commercial customers. Responsibilities:
- Handle all operational matters and work closely with sales team to ensure fulfilment of sales
- Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
- Deliver excellent service to ensure high levels of customer satisfaction
- Respond to customer complaints and concerns in a professional manner
- Arrange and update appointments for commercial customers, and liaise with the Commercial team
- Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
- Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
- Other duties assigned by supervisor
- Min. \'O\' Level
- Min. 1 year working experience (preferably in a retail environment), with exposure on operations
- Willing to work retail hours (10.30am to 9.30pm) according to roster of 4 days work week including weekends and public holidays
- Customer service-oriented with excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
Remuneration will commensurate with work experience and qualifications. Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.
We thank you for your interest in the above position and regret that only short-listed candidates will be notified.
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Job Detail
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Job IdJD1294573
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned