Customer Service And Operations Support | Telco

Singapore, Singapore

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Responsibilities

Strong interpersonal skills and comfortable to build rapport both internal and external stakeholders.
Ensuring Changi Mobile sales orders are verified and provisioned with accuracy on a day-to-day basis
Support Level 2 Product /Technical/ Billing escalation from Internal / External Customers
Prepare Daily/Weekly/Monthly operation report
Perform and abide to all Operational & Sales Procedures and reports

Requirements

Higher NITEC with at least 1-2 years of working experience
Willing to work on shift (9am-6.30pm / 11.30am - 9pm), public holidays and weekends
Prior experience in Customer Service of Telco will be at advantage
Possess good communication skills
Meticulous, organized, and motivated team player with cheerful disposition and strong desire to achieve

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