Customer Service And Ticketing Officer

Singapore, Singapore

Job Description


Our client is a mega indoor drive-play academy and playground featuring multiple Singapore icons including the Merlion, Gardens by the Bay and Changi Airport!

  • Fantastic work culture
  • Leadership Role
  • Flexible working options
The JobYour responsibilities will include:
  • Greet guests warmly upon arrival and provide information about facilities, services, and safety rules.
  • Handle registration and ticket sales, ensuring all participants have signed appropriate waivers and received wristbands for entry.
  • Process transactions using cash registers and digital payment systems, including handling cash and giving correct change.
  • Answer telephone inquiries, providing information on pricing, party bookings, and general inquiries.
  • Maintain cleanliness and organization at the counter area and ensure all brochures and flyers are well-stocked and displayed.
  • Coordinate with party planners or hosts to check-in groups efficiently and distribute necessary party materials.
  • Monitor and manage inventory of tickets, wristbands, and other necessary supplies.
  • Ensure compliance with safety regulations and maintain a safe environment for all guests.
  • Assist in resolving any customer complaints or issues that arise at the counter.
  • Provide general support and information to staff and visitors to ensure a smooth operation of the playground.
Ideal Candidate
  • You have at least 1 year experience within a B2C Sales role, ideally within the Education, Media & Entertainment and Toys & Children\'s Products industry.
  • You have working knowledge of interpersonal, communication and customer service
  • You are a strong team player who can manage multiple stakeholders
  • You pay strong attention to detail and deliver work that is of a high standard
  • You possess strong analytical skills and are comfortable dealing with numerical data
Ref: 9WDVFCC1T3Application InstructionsApply this role atAgent Note This position is posted on behalf of a client by a third party agent.

InternSG

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Job Detail

  • Job Id
    JD1444549
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2200 - 2500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned