Customer Service Assistant/executive

Singapore, Singapore

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Job Responsibilities

Fully utilize in-house system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
Arrange, handle & organize air import shipments to ensure on-time delivery to customers
Liaising with External and Internal Stakeholders for shipment status and handling
Attend to customers\' requests for flight information, cargo and delivery status, permit, invoice, etc.
Arrange custom clearance and declare permits
Arrange pickup/delivery to the consignee\xe2\x80\x99s premises
Process and issue billing to customers
Other assignment assigned by the management

Job Requirements

Possess Diploma in Logistics/Supply Chain Management or equivalent
Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage
Proficient with Microsoft Excel
A team player with good interpersonal and communication skills
Ability to multi-task, prioritize, and manage time effectively
Exceptional customer service and follow up skills

Job Type: Full-time Salary: $2,500.00 - $3,300.00 per month Schedule:

Shift system

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