Customer Service Associate (central West)
Singapore, Singapore
Job Description
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- Provide frontline services to residents and visitors
- Respond to internal and external emails and calls
- Handle collection of Monthly Home Payment and petty cash
- Schedule, liaise and arrange with various institutions for residents\xe2\x80\x99 medical needs
- Prepare and submit internal report and assist in relevant regulatory reports
- Assist with filing, maintain and update customer documentation as needed
- Handle orders in CRM and deliveries from vendors including inventory management
- Handle submission of staff claims (eg. Medical Claims, OT etc)
- Prepare meeting rooms to facilitate family conference and to facilitate visit from potential sponsors
- Oversee the operations of service counters
- Minimum GCE \xe2\x80\x98N Level or above
- Knowledge of MS Office; Words, Excel
- Customer service experience preferred, good in organizing and putting things in order
- Team player, friendly disposition, enjoys interaction with people
- Minimum GCE \xe2\x80\x98N Level or above
Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare servcies in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, ambulance services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.
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Job Detail
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Job IdJD1324947
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned