Customer Service

Cebu City, Philippines

Job Description

Requirements:

  • At least Graduated from High school. College undergrads and grads are welcome to apply
  • No Call Center experience is an advantage but not required
  • At least 1 year of GDS systems experience
  • Good to Excellent communication skills are a must
  • Has a good customer service orientation
  • Applicant should be willing to work onsite in CEBU
Responsibilities:
  • Providing day-to-day customer service support to customers' needs based on client account services or products.
  • May handle assistance through phone, chat, or email.
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Ensuring quality support and customer satisfaction.
Job Type: Full-timeSalary: Php15,000.00 - Php30,000.00 per monthBenefits:
  • Paid training
Schedule:
  • Shift system
Supplemental Pay:
  • 13th month salary
Experience:
  • Global Distribution System (GDS): 1 year (Required)

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Job Detail

  • Job Id
    JD1077636
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cebu City, Philippines
  • Education
    Not mentioned