Job Description

• Position: Customer Service Coordinator (MARINE/ELECTRONIC) * Location: West (Tuas - transport provided from Tuas Link MRT) * Working hours: 5 days, Mon to Fri (8.30am to 5.30pm) * Salary Position: Customer Service Coordinator (MARINE/ELECTRONIC) Location: West (Tuas - transport provided from Tuas Link MRT) Working hours: 5 days, Mon to Fri (8.30am to 5.30pm) Salary (commensurate on experience): Up to $3200 + AWS +PB+ OT Duration: Perm Industry: Manufacturer Main Responsibilities: Responsible for processing of customer enquiry through emails and phone calls Liaise with customers on their service enquires Provide information in answer to inquires about accounts, products and services to the customers and must interact with them] Able to generate sales from customers enquires Liaise with customers on fulfillment discrepancies Ensure effective customer service by coordinating service requirements of the customer with other department as necessary Proper planning on allocation of service engineer for job assigned Handling Purchasing matter as per customer enquires Ensure assigned vessels are monitored constantly Taking extreme care when assigned engineers onboard executing jobs Spare used by engineers onboard must always approved by customers Requirements : Min Diploma in Electronics & Electrical 1-2 years working experience in Marine Navigation system Industry Email to joie(at)searchpersonnel.com.sg or contact me at 63985694 ..We DO NOT charge our candidates any referral fee nor bind them with any contract... Joie Chang Senior Consulting Manager (APAC) Reg no.: R2090601 | EA No: 13C6684