Customer Service Coordinator

Singapore, Singapore

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Job Responsibilities:

Daily appointments documents reconciliation
Liaise with customer\xe2\x80\x99s regarding appointment / service-related matters
Keep track of service team activities
Schedule daily appointments for service team
Assist on daily operation issues
Follow-up with technicians on sales, appointments and parts requirement.
Coordinate and recontract expired service contracts
Ensure service contracts are updated and kept up to date
Prepare work orders and raise purchase requisition
Sales related administrative duties
Perform and other duties assigned by superior

Job Requirement:

Diploma in Business related discipline
Good Communication and Interpersonal skills
Customer oriented and results-focused
5.25 days\xe2\x80\x99 work week (Mondays to Fridays and alternate Saturdays)
Candidates with prior experience in sales supporting and customer service roles will be advantages

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