Customer Service Coordinator
Singapore, Singapore
Job Description
:
- Act as front-liners giving excellent customer service at all times
- Fulfilling customer contractual appointments as main KPI
- Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
- Handling and planning of daily schedule for existing team of technicians
- Providing operational support to the technicians
- Application of permit to work for technicians
- Preparing of schedule letters to customer
- Raising of credit notes for any missed services
- Doing of posting and compilation of reports
- Diploma in any discipline or higher
- Experience with Customer Service preferred
- Possess good communications skills
- Effectively bilingual in English and another language (Spoken & Written)
- 5 days work week - 8.30am to 5.45pm
- Near Tai Seng MRT
- Performance review every year
- We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage
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Job Detail
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Job IdJD1361390
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned