Customer Service Executive | $2500/mth | 12 Months Contract

Geylang, Singapore, Singapore
Business Edge
1272 Current Jobs Openings
Apply Now

Job Description


Job Scope:Responsible for responding to public inquiries to ensure exceptional customer satisfaction. Crucial for maintaining a positive customer experience, upholding MOM\'s service delivery standards.Case Management:

  • Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
  • End to end case management by collaborating with other ACE units to ensure efficient, timely resolution and closure of public inquiries.
  • Meeting service level requirements for customer interactions and adhering to MOM\xe2\x80\x99s writing guidelines and standards.
Salary:$2500/mth1 month completion bonusWorking Hours:Monday to Thursday: 8.30 am to 6 pmFriday: 8:30 am to 5:30 pmLocation:MOM Geylang Bahru \xe2\x80\x93 3 Geylang BahruRequirements:\xc2\xb7 Good writing skills. Proficient in English language (written and spoken).\xc2\xb7 Possess customer service experience\xc2\xb7 Proficient in basic digital literacy skills in using MS Words, MS Excel, PDF, Zoom etc.\xc2\xb7 Prior knowledge in using Microsoft Dynamics 365 (Good to have, not mandatory requirement)

Business Edge

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1454895
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2500 per month
  • Employment Status
    Permanent
  • Job Location
    Geylang, Singapore, Singapore
  • Education
    Not mentioned
 
 
Jobs by Function
Popular Job Skills
Popular Industries
Popular Cities
Jobseekers
Employers
Home | About Us | Terms & Conditions | Privacy Policy | Help and FAQ | Contact Us
All rights reserved © 2025.