Job Description

Job Title: Customer Service Executive
Industry: Wholesale / Distribution / Trading
Salary: SGD 3500 - 3800
Location: Central, SingaporeAbout Company:
Our client is a chemicals trading firm, founded in Kyoto, Japan in 1832. It began as a specialized sales agent securing exclusive contracts to sell industry-leading products from around the world in Japan. Over the years, they have leveraged their technology and information gathering expertise as well as their global network to transform the business into a hybrid model offering superior manufacturing, processing, and R&D functions as well as trading company services.:
- Receiving orders from customers, planning and forecasting for purchases- Monitoring and managing inventory level, including coordinate with warehouse on the availability of materials and resolve issues, as needed- Preparing reports (for example, inventory reports) for internal and external parties- Monitoring customer outstanding order quantity and accounts receivables- Handled and follow up on outstanding issues, slow-moving stock, accounts receivable and relevant updates on their business status- Coordinating with Sales Team to ensure smooth delivery of goods to customers- Attending to customer and supplier enquiries- Building long-term relationships with existing and potential business partners including 3rd party service providers- Ensuring shipment documentations are following governments tax regulations - Managing Letter of Credit (LC) transactions- Other ad hoc duties as assigned by the companyJob Requirements:
- Possess a minimum of Diploma in Logistics, Business Admin, Supply Chain Management- Minimum 3 years of relevant customer service working experience- Good knowledge of SAP system (Logistics) and Microsoft Excel - Self-motivated, fast worker & good team player- Meticulous in figures- Able to work independently with minimal supervision- Excellent communication, interpersonal and computer skillsCompensation:
- Working location: CBD- Working hours: Monday to Friday 8:30AM - 5PM- Transport allowance and/or reimbursable- Variable bonus- Annual leaves- Medical and hospitalization benefitsInterested applicants are invited to submit their resume via clicking the apply button.JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
Hidetaka Yata (Registration No.: R1216038 )Job ID: 3293

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