Customer interface for production requirements and progress reporting.
Assist the team in resolving production work flow stoppages pending customer response.
Handle all administrative functions (Creation, Maintenance, Processing) relating to customers\' repair orders.
Update Contract Summary Database
Process the release of credit hold
Regularly update customers on orders status and expected delivery dates.
Co-ordinate all customers\' enquiries and provide timely responses.
Manage customers\' expectation and satisfaction.
Prepare repair/overhaul quotations; liaise with customers on quotation acceptance and invoicing.
Perform back up to other co-workers
Facilitate and coordinate site visits/table inspections for workshop
Perform any other duties as assigned.
Other Information
Prefer 1-2 years of experience in related field
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Ong Hui Shan (Gwen)
Registration Number: R1767800
EA License No: 06C2859 (MCI Career Services Pte Ltd)