Job Description

ResponsibilitiesCoordinate and process inquiries through the business, liaising with internal personnel
and customers, achieving customer expectations and deadlines
Create techno-commercial quotations and drawings
Execute, support and monitor orders till shipment including coordination with
manufacturing facilities and sub-suppliers
Enter quotes/ orders, retrieve customer information, stock status information
Work closely with Application Engineers to provide customers with technical support and solutions on electrical equipment during quotation/ order stage
Deliver on agreed KPI Metrics (sales, quotes/ orders, customer feedback, hit rate ...)
Work closely with client to resolve conflicts and design changes before they become significant delays
Support Sales in close cooperation with the corresponding interface areas as production, engineering and qualityRequirementsDiploma or \xe2\x80\x9cA\xe2\x80\x9d Level or equivalentCustomer Service with order management experience
Minimum of three years\' experience with proven records
Hands-on experience in SAP preferred
Proficient in verbal and written English. Able to speak simple Japanese to liase with Japan counterparts
Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
Proficiency in office management software (MS Office, MS Project, others)
Independent and result-oriented style of working
Ability to work under pressure & willingness to learnPlease APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

• Personal Particulars (with short residence address)
• Education
• Work experiences (period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)EA Personnel No. R1102556Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as a Customer Service Executive?Which of the following languages are you fluent in?Company profileHR FocusHuman Resources & Recruitment11-50 employeesGet the right talent in the right roles. Find you talents match with us.HR Focus is a dynamic boutique recruitment agency. We have a team of committed and passionate recruiters who have varied background and working experience come together with one vision -- working alongside with our potential customers of diverse industries, to understand their culture and need, to fully facilitate staff search expertise to effectively match the right candidate to fit in the skill set.We help professionals take their careers to new levels. We bring in vast industry experience, a staunch focus on candidate quality and complete dedication to client relationships.Our Mission We take immense pride to deliver quality services and solutions to our clients as well as our candidates. We maintain a comprehensive database by using the latest information technology software and social networking to reach out to many potential candidates seeking new opportunities. We aim to transform potential customer into a satisfied client.Our Service We upkeep our professional approach and focus on placing staffs on all levels in the job market in Singapore. We offer competitive rate in our industry with service warranty to our client include government agencies, SME as well as MNC.For more information, please visit https://hrfocus.com.sgGet the right talent in the right roles. Find you talents match with us.HR Focus is a dynamic boutique recruitment agency. We have a team of committed and passionate recruiters who have varied background and working experience come together with one vision -- working alongside with our potential customers of diverse industries, to understand their culture and need, to fully facilitate staff search expertise to effectively match the right candidate to fit in the skill set.We help professionals take their careers to new levels. We bring in vast industry experience, a staunch focus on candidate quality and complete dedication to client relationships.Our Mission We take immense pride to deliver quality services and solutions to our clients as well as our candidates. We maintain a comprehensive database by using the latest information technology software and social networking to reach out to many potential candidates seeking new opportunities. We aim to transform potential customer into a satisfied client.Our Service We upkeep our professional approach and focus on placing staffs on all levels in the job market in Singapore. We offer competitive rate in our industry with service warranty to our client include government agencies, SME as well as MNC.For more information, please visit https://hrfocus.com.sgCompany informationRegistration No.53247597JEA No.13C6829

HR Focus