Job Description

**Responsibilities:**- Coordinate and process business inquiries, liaising with internal personnel and customers to meet expectations and deadlines.
- Generate commercial quotations.
- Manage and monitor orders through to shipment, coordinating with manufacturing facilities and sub-suppliers.
- Enter quotes and orders, retrieve customer information, and check stock status.
- Collaborate with Application Engineers to provide technical support and solutions for electrical equipment during the quotation and order stages.
- Achieve agreed-upon KPI metrics (sales, quotes/orders, customer feedback, hit rate, etc.).
- Work closely with clients to resolve conflicts and design changes before they cause significant delays.
- Support the Sales team in close cooperation with production, engineering, and quality departments.**Requirements:**- Diploma or "A" Level or equivalent.
- Experience in customer service and order management.
- Minimum of three years\' experience with a proven track record.
- Hands-on experience with SAP is preferred.
- Proficiency in verbal and written English.
- Customer-focused attitude (responsive, accurate, and friendly).
- Proficiency in office management software (MS Office, MS Project, etc.).
- Independent and results-oriented work style.
- Ability to work under pressure and a willingness to learn.Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

• Personal Particulars (with short residence address)
• Education
• Work experiences (period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)EA Personnel No. R1102556Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as a Customer Service Executive?Which of the following languages are you fluent in?Company profileHR FocusHuman Resources & Recruitment11-50 employeesGet the right talent in the right roles. Find you talents match with us.HR Focus is a dynamic boutique recruitment agency. We have a team of committed and passionate recruiters who have varied background and working experience come together with one vision -- working alongside with our potential customers of diverse industries, to understand their culture and need, to fully facilitate staff search expertise to effectively match the right candidate to fit in the skill set.We help professionals take their careers to new levels. We bring in vast industry experience, a staunch focus on candidate quality and complete dedication to client relationships.Our Mission We take immense pride to deliver quality services and solutions to our clients as well as our candidates. We maintain a comprehensive database by using the latest information technology software and social networking to reach out to many potential candidates seeking new opportunities. We aim to transform potential customer into a satisfied client.Our Service We upkeep our professional approach and focus on placing staffs on all levels in the job market in Singapore. We offer competitive rate in our industry with service warranty to our client include government agencies, SME as well as MNC.For more information, please visit https://hrfocus.com.sgGet the right talent in the right roles. Find you talents match with us.HR Focus is a dynamic boutique recruitment agency. We have a team of committed and passionate recruiters who have varied background and working experience come together with one vision -- working alongside with our potential customers of diverse industries, to understand their culture and need, to fully facilitate staff search expertise to effectively match the right candidate to fit in the skill set.We help professionals take their careers to new levels. We bring in vast industry experience, a staunch focus on candidate quality and complete dedication to client relationships.Our Mission We take immense pride to deliver quality services and solutions to our clients as well as our candidates. We maintain a comprehensive database by using the latest information technology software and social networking to reach out to many potential candidates seeking new opportunities. We aim to transform potential customer into a satisfied client.Our Service We upkeep our professional approach and focus on placing staffs on all levels in the job market in Singapore. We offer competitive rate in our industry with service warranty to our client include government agencies, SME as well as MNC.For more information, please visit https://hrfocus.com.sgCompany informationRegistration No.53247597JEA No.13C6829

HR Focus