Job Description

Customer Service Executive

• Permanent role
• Work location: Far west (Company transport available at Boon Lay, Jurong East and Outram MRT station)
• Work hours: office hours
• luxury FMCG industry

Customer Service Executive

Permanent role

Work location: Far west (Company transport available at Boon Lay, Jurong East and Outram MRT station)

Work hours: office hours

luxury FMCG industry

Adecco is partnering with a client in the luxury FMCG industry and they are looking for a Customer Service Executive to join their team! The incumbent will be managing all order processing and logistics coordination all the way until fulfilment to the customers.

Job scope:
Ensure orders are processed and shipped to customers on time

Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders

Ensure optimum product availability in warehouse prior to order fulfillment

Issue invoices & other shipping documents to customers

Assist team leader and management with any special projects assigned and provide backup to the team when necessary

Requirements:
Diploma holder in Supply Chain, Logistics or equivalent

2 years customer service experience, preferably in the consumer goods industry

Strong English written and oral communication skills

Proficiency in SAP/Excel (Pivot Table and VLOOKUP) is a plus

Next Steps:
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Apply through this application or send your resume to charmaine.see@adecco.com in MS Word Copy. We\'d love to hear from you!

Charmaine See
Direct Line: 8126 8182
EA License No: 91C2918
Personnel Registration Number: R2199181

stable working environment

order processing experience

West